11/16/2021 1:18:13 PM
FiveThirtyEight -- While Facebook does offer quite a lot of user control options, studies have shown most users are unaware of how they work, and there’s not an intuitive way for users to signal dissatisfaction with content, said Karrie Karahalios, a computer science professor at the University of Illinois Urbana-Champaign who has studied user experience with Facebook.